Cause: Faulty controller setup
Solution: Perform a controller factory reset
- Push and hold the Torque & Speed (Mode) control button.
- Turn the motorcycle kill switch ON (magnet attached).
- All 3 LEDs on the accelerator will flash for the 1st time, for the 2nd time, for the 3rd time and after 5 seconds they will start flashing rapidly.
- Twist the accelerator to its maximum and hold it in this position.
- Release the Torque & Speed control button - the LEDs will stop flashing.
- Wait, until the LEDs will light up without flashing, then release the accelerator.
- Turn the motorcycle kill switch OFF (magnet not attached).
If this solution does not help to solve Your issue, please see other knowledgebase articles for other possible causes of this issue.
If Your motorcycle is under warranty, please register it on our website, if You have not already done so:
https://www.kuberg.com/en/bike-registration
If the problem persists, please contact Your dealer or KUBERG customer service (support@kuberg.com). For the fastest possible resolution please send: - VIN of Your motorcycle (it is stamped on the right side of the steering column).
- Detailed information on actions taken so far, a few photos and preferably a video.